Work with Sue

Hey, I’m Virtual Sue & I am so glad to meet you!

Virtual Sue is a Virtual Assistant for Mental Health Providers and Small Business Owners.  Virtual Sue provides assistance by taking on administrative general office tasks, client scheduling, phone reception, email management, project management, medical billing/general billing, customer service, insurance payer credentialing, verification of benefits, creative and social media tasks and so much more.  

With over 20+ years experience in office administration and business ownership within many different industries and the last 6 years solely assisting Mental Health Providers.

With a client base of mostly mental health providers, my providers will be glad to know that I am familiar and experienced with EMR Software such as Simple Practice and Therapy Notes.  I am well versed with many Insurance Payers in all US States some of which are Aetna, Cigna, BCBS, United/UMR .. just to name a few.  I have exceptional customer service skills especially when consulting with clients.

Let’s Connect! >

Services & Pricing 

Virtual Sue offers packages of hours starting at minimum of 5-Hours up to 40-Hours.  Package options are listed below.

Hours can be used weekly or monthly — but all hours must be used within the month purchased – Hours do not roll over!  

Virtual Sue does not require a lengthy contract but woking with Virtual Sue there will be Verbal Agreement that requires 30-Day Notice to terminate services by either party.  Once hours are purchased — No Refunds or Credits will be provided.


Virtual Assistant

  • Answer calls/Emails
  • Onboard New Clients
  • Schedule Clients Appts.
  • Verify Insurance Benefits
  • General Office Tasks – Remote

Virtual Assistant & Medical Biller

  • Answer calls/Emails
  • Onboard New Clients
  • Schedule Clients Appts.
  • Verify Insurance Benefits
  • File Claims / Collect Copays
  • Rejected / Denied Claims


Medical Biller

  • Verify Insurance Benefits
  • File Claims
  • Collect Copays
  • Rejected Claims
  • Denied Claims
  • Billing Clean-up / Unallocated Billing


Contract & Credentialing  

  • Update and/or Review CAQH
  • Insurance Payer Applications
  • Respond to Emails from Payers
  • Set-Up Insurance in SP once contracts signed
  • Group Contracting/Credentialing available too!

Simple Practice Billing Clean-Up or Unallocated Billing

  • Claim filing within the filing deadline
  • Unallocated Billing
  • Calls to payers re: rejected or denied claims
  • Un-collectable payments / Clean up write-offs

 


Simple Practice Set-Up or Training

Anything you need help or training with!

INVEST Per Hour – (2 Hour Min)


Creative Services

Anything you need help with – Contact us to learn more!

INVEST Per Hour – (2 Hour Min)

 
*** Virtual Sue does not require a lengthy contract but woking with Virtual Sue there will be Verbal Agreement that requires 30-Day Notice to terminate services by either party.  Once hours are purchased — No Refunds or Credits will be provided. ***